![]() The scammer pretended to be calling to follow up about the fraudulent card transaction, aware by now that the card had been cancelled. Thanks to cheap number spoofing technology, his mobile phone identified the call as being from ‘First Direct’. The next day, they phoned Richard claiming to be his bank’s fraud team. Fortunately, his bank declined this payment (noting that it originated from an unusual device) and contacted Richard before immediately cancelling the card.īut the scammers weren’t finished with their con. The thief attempted to spend £1 using the stolen card details. Richard entered his contact details, date of birth and debit card details on this Royal Mail clone. Make us aware of a scam with our new scam sharer tool A lucky escape from a perfectly timed scam call Therefore the link is actually ‘’ which redirected Richard to a slick phishing website: The link in this text is disguised to look as though it points to the genuine website, this is done by capitalising the letter ‘I’ so it will appear to be the letter ‘L’. It started with a text, apparently from ‘Royal Mail’, claiming that a parcel was being held due to an unpaid shipping fee.Īs Which? member Richard regularly exchanges parcels with family members who live abroad – and import and customs fees have increased following Brexit – this fake was particularly convincing: Here’s how the scam worked and how it was stopped. ![]() Learn how to update your default sending address.Fraudsters attempted to wipe out a victim’s entire bank balance by setting up a clone Royal Mail website. You can also set any address as your default sending address. If you have a paid Proton plan, you can create additional addresses (aliases) using any Proton domain above or your own custom domain more about types of addresses and aliases To activate your address, log in to your account () and click Settings → Go to settings → Identity and addresses. If you joined Proton before 2016, you have an additional free address you originally created your account with a or address, you can get a free address with your current username but only until June 8, 2022. You can activate your short email address after you've signed up, if your username is is our original Proton Mail domain. You'll be asked to create a address when you sign is an alternative domain that you can choose when you sign up or use to create additional addresses is our short domain. Proton has four different email domains that you can use to create email is the default domain for Proton Mail. Otherwise, they will be protected with TLS encryption if the non-Proton Mail server supports it. You can also send end-to-end encrypted messages to people on other email providers using Password-protected Emails. That means your data isn't accessible to anyone else - not even us. Only you have the key to access your messages and files on our secure servers. This is called end-to-end encryption.Īll the messages and attachments you receive in your Proton Mail mailbox are also stored with zero-access encryption, including messages from other email providers. When you send an email to other Proton Mail users or when you receive a message from another Proton Mail user, the message body and the attachments are fully and automatically encrypted at every step. The only way to transform the message into its original format is to use a unique encryption key. Using complex algorithms, a message is transformed into an illegible string of characters. Our data centers are located at highly secure sites that require biometric access.Įncryption is a process of converting messages or information in such a way that only authorized parties can read it. Strong physical security: We've invested heavily in owning and controlling our own server hardware. Open source: All our apps are open source and independently audited, so anyone can check our code. But you can also send end-to-end encrypted messages to people on other email providers using Password-protected Emails or standard PGP encryption. Password-protected Emails: Messages between Proton Mail users are end-to-end encrypted automatically. As we don't have the key to access your data, we can't hand it over to third parties. ![]() ![]() Your data isn't accessible to anyone else - not even us. Zero access to your data: Only you have the key to decrypt your messages and files stored on our secure servers. Because your data is encrypted at all steps, the risk of message interception is largely eliminated. Here's how we make Proton Mail secure:Įnd-to-end encryption: Messages between Proton Mail users are transmitted and stored on our secure servers in an encrypted format. The security of our users is one of our top priorities.
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